- We write
- your letter, free
- Your time
- about 2 minutes
- Before you send
- you approve every word
- You send it
- through Spotify's channels
Spotify has been part of your life for years. Has anyone ever told them?
The weekly ritual. The thing you share with someone far away. The thing that got you through. Their team mostly hears about problems: late orders, broken things, long waits. Your letter is the other kind of mail.
- 01
Tell us the moment
The memory, the year, who you were with. Two minutes, in your own words.
- 02
We write it, you approve it
A real letter in full sentences, with the details that make someone stop and read. Nothing goes out until you say so.
- 03
You send it your way
We don't have a verified inbox for Spotify yet, so we show you where to send it through their own channels.
Start with one of these.
- It's the thing we always share…
- It got me through…
- The first time I…
- Every week, my family and I…
- I learned something because of you…
- It was on the night…
Wedding, graduation or birthday coming up? That's the perfect reason to write. An ordinary Tuesday works too.
Does Spotify respond to letters from customers?
Spotify is one of the brands we've seen respond warmly to genuine customer stories. Teams like theirs read what comes in, and a specific, heartfelt note about a real moment lands very differently from a request for free product.
What should I say when writing to Spotify?
Lead with the actual memory: where you were, what year, who you were with. Name the milestone that's coming up. Don't ask for anything. The letters that get answered are the ones that clearly weren't written to get something.
Is there a Spotify address I can write to?
We don't currently have a verified inbox for Spotify. We'll still write your letter free of charge, ready for you to send through their own official channels.
Is it really free?
Yes. For brands we can't deliver to yet, we write the letter for free and you send it yourself. Nothing to pay, nothing recurring.