Brands · Entertainment

Writing to Netflix

Somewhere in your life Netflix showed up and stayed — a first apartment, a bad week made better, a ritual nobody else would understand. Their team almost never hears about that. This is how to tell them.

Does Netflix respond to letters from customers?

Netflix has a team that receives customer correspondence. Responses are never guaranteed anywhere, but a specific letter about a genuine milestone is far more likely to be read than a generic request.

What should I say when writing to Netflix?

Lead with the actual memory — where you were, what year, who you were with. Name the milestone that's coming up. Don't ask for anything. The letters that get answered are the ones that clearly weren't written to get something.

Is there a Netflix address I can write to?

We maintain a verified route to Netflix's team and deliver your letter there directly, with any reply routed straight back to your inbox.

Tell Netflix your story

Share the memory in your own words. We write it into a letter their team will actually read, deliver it, and route any reply straight back to you.

Write my letter

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