Brands · Retail

Writing to Costco

Somewhere in your life Costco showed up and stayed — a first apartment, a bad week made better, a ritual nobody else would understand. Their team almost never hears about that. This is how to tell them.

Does Costco respond to letters from customers?

Costco has a team that receives customer correspondence. Responses are never guaranteed anywhere, but a specific letter about a genuine milestone is far more likely to be read than a generic request.

What should I say when writing to Costco?

Lead with the actual memory — where you were, what year, who you were with. Name the milestone that's coming up. Don't ask for anything. The letters that get answered are the ones that clearly weren't written to get something.

Is there a Costco address I can write to?

We don't currently have a verified inbox for Costco. We'll still write your letter free of charge, ready for you to send through their own official channels.

Tell Costco your story

Share the memory in your own words. We write it into a letter their team will actually read, deliver it, and route any reply straight back to you.

Write my letter

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